What is Service Dealer Management
An independent service organization that has certain permissions granted by the enterprise and can provide services to the enterprise and its customers, we call it a service dealer. The external service dealer project of after-sales treasure enables enterprises to manage their own external service dealer resources. Enterprises can maintain their own service dealer resources in the service dealer management module, set service dealer permissions, assign accounts to service dealers, and assign work orders to external service dealers. At the same time, service dealers are isolated from enterprise data information, and support service dealers to log in separately and create information such as customers, products, and work orders separately; Through the external service dealer module, enterprise customers can more conveniently realize the management requirements of service outsourcing and service dealer business scenarios, which can reduce the after-sales cost of enterprises, improve service efficiency, and ultimately achieve the goals of cost reduction and efficiency increase, and sort out the service image of enterprises.
Service Network Introduction
Independent Service Mode
the Enterprise provides services independently, and the service personnel all belong to the service mode of enterprise employees.
Outsourcing Service Mode
enterprises choose the mode of service outsourcing by paying a certain amount of money as the cost of service outsourcing.
Hybrid Service Mode
enterprises choose the mode of mixing independent service mode and outsourcing service mode
- balance service revenue and cost
- balance region coverage and management difficulty